Not sure if you were ever sold an FSAVC (Free Standing Additional Voluntary Contribution)? We can find out for you, even if you have no documentation of the pension.
Free, no obligation call
to discuss your options.
An FSAVC is a separate, additional pension plan away from your employer's pension. They were set up for people that wanted to put extra money away for their retirement.
Unfortunately, the way these FSAVCs were arranged, meant that the plan holder lost a lot of investment value in their pensions due to the high charges involved.
All we need to know is who took the policy out with, more information can help, but as long as you know the provider, we can do the rest for you.
Not everyone is sure if they were sold an FSAVC policy, they are complex and can be very confusing. We are able to find out for you if you had a Free Standing Additional Voluntary Contributions policy and then complain about it.
A personal service with the same claims manager looking after you throughout the claims process
A No Win No Fee Service*
A service where we aim to have the claim settled within 8 weeks†
As long as your policy was taken out after August 1988 then it is covered under the FSCS (Financial Services Compensation Scheme). This is a government body set up to deal with financial claims for providers regulated by the FCA that have ceased trading and have been declared in default.
†Once your policy provider has received the complaint, they must conform to the 8 week timescales set out by the Financial Conduct Authority to bring your case to conclusion or keep you updated regularly if taking longer. Due to the complexity of FSAVC complaints, we often see these taking longer than 8 weeks.
People decide to try and complain about their FSAVC on their own to then find it is much more difficult than they expected and their complaint is rejected. Once a complaint has been made, it is rare that a company will allow that complaint to made again by an expert. It may be possible for an expert to refer the case to the Financial Ombudsman Service within six months but this could add years to the process.