If you answered yes to the above question there is a chance that your Friends Life Investment policy was mis-sold and you could be due compensation.
Many advisors did not take into account the level of experience consumers had.
A stocks and shares investment has potentially high returns but also comes with increased risk that often didn’t match the attitude of the customer.
There are a number of different options available when making an investment.
Many advisors did not discuss all the options with the consumer, often not giving them enough information about safer options.
As a general rule of thumb, you should reduce or pay off any existing debt before investing.
Many advisors did not discuss any existing debt which meant the investment was often realistically unaffordable.
You should aim to have a sufficient emergency fund in place before investing
The level and accessibility of the emergency fund was often not assessed correctly, leaving the consumer in a precarious position.
Compensation to put you back in the position you would be in if you had been advised with the correct investment.
An additional 8% Compensatory Interest can often be added to any investment loss suffered.
This is all possible even if you no longer have the investment or you have no paperwork.
We have specialist teams that can also win cases where you have been told you are ‘out of time’ or the firm that sold the investment are no longer in business.
You do not need to use a CMC to make a complaint to a lender or other compensation scheme, such as the Financial Services Compensation Scheme (FSCS). If your complaint is not successful you can refer it to the Financial Ombudsman Service (FOS) yourself fee free.
It IS Your Money will never charge you a penny to set up a complaint.
If we don’t win you anything, we don’t charge you anything.
Unlike other companies we have no extra costs we’re not telling you about.
We have a very high success rate spread across many thousand happy customers.
We want to win your claim, fast. We don’t get paid until you’ve been paid.
Our experience goes a long way, we’ve won thousands of cases in our time.
We offer a bespoke service with no hold music and a person on the phone within seconds.
Still not too sure? See what our previous customers have said about us.
We can speak on your terms, whether that's email, phone, text or letter.