Mrs A came to us, in April 2021, with the idea that Aviva may have mis-sold her a Free Standing Additional Voluntary Contribution (FSAVC) plan back in December 1998. She had been referred to us by a friend of hers, whose case we had recently been successful in winning. Mrs A advised us early on […]
Miss M originally enlisted our services in late 2020, on the basis that we would look into the Free Standing Additional Voluntary Contribution (FSAVC) plan that she took out in 1996. She still had access to her policy number but, as it seemed somewhat unfamiliar, we decided to send an information request to Colonial Mutual […]
Mrs C spotted our online advert in June 2021 and consequently decided to contact us regarding her Free Standing Additional Voluntary Contribution (FSAVC) plan, in the hopes that we could look in to whether or not it had been appropriately sold to her. Based on the policy information we were provided with, we […]
Mrs E originally came to us regarding an investigation into a likely mis sold Endowment policy. Due to the fact that she no longer held such information, and in order to ensure that she had a valid claim, we asked the firm in question to provide us with policy details. It was within the response […]
After viewing one of It IS Your Money Ltd’s social media adverts, Mrs W felt that her Free Standing Additional Voluntary Contribution (FSAVC) plan with Abbey Life may have been mis-sold to her and so she contacted us for help to claim. The first thing we did was to request policy information from Abbey […]
After responding to a social media advert in November 2021, Mr and Mrs J came to us to find out whether their Endowment policy had been mis-sold to them. As they were not able to put their hands on their policy details, we obtained these on their behalf by performing a thorough information request to […]
As Mr W already had access to his policy number, we could dive straight into sending a Letter of Complaint to Abbey Life. In response, they requested that Mr W obtain record of his pensionable earnings from his main scheme. Therefore, he contacted the Teacher’s Pension Scheme with a quick phone call and requested that […]
After coming across a social media advert and realising that his Free Standing Additional Voluntary Contribution (FSAVC) may have been mis-sold to him, Mr S asked us to investigate. Before sending a formal letter, detailing the reasons for our complaint, we always endeavour to obtain as much policy information as possible in order to […]
Mr and Mrs H enlisted our services when they chose to respond to one of our social media adverts, in December 2020. They were interested in us helping them to investigate the possible mis-selling of their Endowment policy. All that Mr and Mrs H could tell us at outset was that they’d had an […]
2021 is rapidly coming to a close and it would be fair to say that it has been another strange and challenging year. Covid-19 still looms and, for us, that has meant that most of our claims handlers remain working from home. Our offices will be closed for the festive period from 8pm on […]