A year in review

Due to the unexpected arrival of the Covid-19 pandemic, it has turned out to have been a tough year for everyone. However, despite the staff here at IIYM having to very quickly adapt to a brand-new working environment, all of our hard work has continued to have been made worth it by the feedback we have received from our wonderful customers.

Here are just a few examples of the reviews we have received over the course of the last 12 months:

Mrs T – January – 5 Stars – Great company, great result! I contacted It Is Your Money initially about a pension that I thought I had been mis-sold. I gave a policy no. that turned out to be an endowment policy so said don’t worry I cashed that in. Gareth was very helpful and said they still may be able to get compensation. I had no expectation at all but was thrilled to get a call to say I would be receiving £5,500 compensation!! It is a lengthy complicated procedure, so company’s cut is 35% + vat. After paying them that I was still left with a very decent pay-out!

 

Mrs H – February – 5 Stars – 1st class service. I would recommend this company to anyone and everyone who has to settle a claim. They have been brilliant from start to finish and they have been polite and professional, and nothing has been too much trouble for them. Thank you It Is Your Money.

 

Dr S – March – 5 Stars – Received far more than originally envisaged, due to expertise and persistence of Mike Kiff and his team. Many thanks.

 

Ms B – April – 5 Stars – Very satisfied by how my claim was dealt with in such a professional manner. Thank you for dealing with my FSAVC claim so efficiently and effectively. I had not expected anything from my speculative claim and so was delighted to receive a personal phone call to let me know the positive outcome. Your communications have been regular, clear and prompt and your staff have been personable and professional in their phone calls. Thank you.

 

Mrs L – May – 5 Stars – Professional and efficient service. Very polite staff.

 

Mrs H – June – 5 Stars – I had excellent service from It Is Your Money. I have used them on two occasions for mid-sold AVC’s and Current Account Packages. In both matters they pursued the matter to the bitter end. I could not have done it on my own.
A big thank you to Mike who was extremely helpful.

 

Mrs D – July – 5 Stars – Fantastic service from beginning to end. First class customer service from every member of the team that communicated with me. Very professional, knowledgeable and friendly.

 

Mr G – August – 5 Stars – The complete process was made very simple for me to understand and use. I would highly recommend this company, very professional and polite.

 

Mrs M – September – 5 Stars – This company was very helpful and efficient while dealing with my claim and, even with COVID-19 going on, they were successful in the time they said it would be completed and their communication with me was excellent all through my claim, so I would recommend them.

 

Mr T-P & Ms B – October – 5 Stars – Excellent. Very efficient and kept us well informed. Achieved a successful outcome with no fuss.

 

Mr G & Mrs G – November – 5 Stars – I definitely recommend this professional company. Excellent service, they are very knowledgeable and use this talent to understand the financial hoops, so to speak, to realise when to pursue a difficult claim or to quit and not waste time and resources further. Brilliant feedback and advice through all stages of the claim.

 

Mr F – December – 5 Stars – The claims process can take time to complete but is worth the wait. A very professional service from start to finish. Without seeing the advert from this company, I would not have known that I was entitled to make a claim and would have missed out on a considerable amount of money. I recommend ‘It Is Your Money’ without any hesitation.

If you believe that you have been mis-sold a financial product, please do not hesitate to contact us. You can do so quickly and easily by clicking the link below:

Start your FSAVC compensation claim here

Start your Investment compensation claim here

Start your endowment compensation claim here