After seeing a social media advert, Mr K contacted us but in addition wrote to RBS himself to obtain his policy details as he was unaware that this was part of our service. RBS took this information request to be a complaint and investigated. The result of that premature investigation was that they attempted to […]
Mr & Mrs A were lucky enough to be part of a large lottery syndicate win and received £372,000 as a result. Prior to their win, they had been living an extremely modest lifestyle where their income was largely made up from overtime and they were living from day to day. They had never considered […]
Mr and Mrs G procured our services when they responded to a social media advert in February 2021, regarding the possible mis-selling of their Endowment policy. As they were able to provide us with their policy details, we were very quickly able to send a bespoke Letter of Complaint to Foresters Friendly Society and an […]